Here’s everything you need to know about how we get your 11:11 Beauty products to you.

1. Processing Time

We process orders within 1-3 business days (excluding Sundays and public holidays). During sales or new launches, this might take a little longer — thanks for your patience!

2. Where We Ship

We currently deliver across India. If you’re outside India and would like to order, do write to us — we’ll try our best to help.

3. Delivery Time
  • Metro cities: 3-5 business days
  • Other cities and towns: 5-8 business days
  • Remote areas: may take a little longer, depending on courier serviceability

These are estimated timelines from our courier partners. Occasionally, deliveries may take longer due to weather or logistics issues beyond our control.

4. Shipping Charges

Any shipping charges will be clearly shown at checkout before you pay. We may also run free shipping offers from time to time — keep an eye out!

5. Tracking Your Order

As soon as your order ships, we’ll send you a tracking link by email or SMS. If you have trouble tracking it, just reach out to us.

6. Address Issues

Please double-check your address and phone number before placing an order — we can’t be responsible for delays caused by incorrect details. If a package is returned to us due to a wrong address, we’ll reach out to arrange re-shipping, which may include an extra charge.

7. Damaged in Transit

If your order arrives damaged, please email us within 48 hours with a photo or video of the product and packaging, and we’ll sort it out quickly.

8. Get in Touch

Questions about shipping? Email us at support@1111beauty.com.